Effective Date: September, 26th, 2025

 

1. Introduction
Serving First Responders (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information you provide or which we collect when you visit our website (servingfirstresponders.org).

By accessing or using our site, you consent to the terms of this Privacy Policy. If you disagree, please do not use the site.

 

2. Information We Collect

We collect the following types of information:

• Personal Information you provide.
  Examples: your name, email address, postal address, phone number, and any information you enter on a contact form, donation form, newsletter sign-up, survey, or other form.

• Automatically collected information.
  Examples: IP address, browser type, device identifiers, operating system, referring/exit pages, date/time stamps, clickstream data, and site usage metrics.

• Third-party sources.
  We may receive information from third parties (e.g. analytics providers, advertising partners, social media integrations) such as aggregated or demographic data.

 

3. How We Collect Information

We collect information when you:

• Fill out forms (contact, donation, subscription).

• Use or browse our website (automated tools).

• Interact with third-party services or integrations.

• Respond to surveys, communications, or feedback requests.

 

4. Purposes / Uses of Collected Information

We use your information for:

• Providing and operating our website and services.

• Processing donations, subscriptions, or other transactions.

• Communicating with you (newsletters, updates, responses).

• Marketing, fundraising, and promotional purposes (with your consent where required).

• Analytics and improving the website and user experience.

• Complying with legal obligations.

 

5. Storage, Sharing & Disclosure

• Storage & security.
  We store data using Wix’s hosting and infrastructure (or other service providers). We use reasonable security measures to protect your data.

• Third-party service providers.
  We may share your data with vendors (payment processors, email providers, analytics services) solely for the purposes described in this policy.

• Legal obligations.
  We may disclose information when required by law, to protect our rights or safety, or in connection with a merger or acquisition.

• Aggregated / anonymized data.
  We may use or share anonymized, non-identifiable data for statistical or analytical purposes.

 

6. Cookies & Tracking Tools

We use cookies and similar tracking technologies (web beacons, local storage) to:

• Recognize your device and preferences.

• Track site usage and performance.

• Deliver targeted or relevant content and marketing.

You can manage browser settings to refuse some cookies, but note this may limit site functionality.

Third-party tools (e.g. Google Analytics, social media pixels) may set their own cookies. Their data practices are governed by their policies.

 

7. Consent & Opt-Out / Withdrawal

You may withdraw your consent or opt out of certain uses of your personal data by:

• Unsubscribing from communications via a link in emails.

• Contacting us directly (see Section 10).

• Disabling cookies in your browser.

Please note that opting out may reduce functionality or your access to certain services.

 

8. Children’s Privacy

Our site is not intended for children under age 16 (or age of consent in your jurisdiction). We do not knowingly collect personal data from children under that age without parental consent. If we learn we collected such data, we will delete it as soon as practicable.

 

9. Data Retention

We retain your personal information as long as necessary to fulfill the purposes in this policy, comply with legal obligations, or resolve disputes. Afterward, we may anonymize or delete it.

 

10. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you.

• Correct or update inaccurate or incomplete information.

• Request deletion of your personal data.

• Object to or restrict processing of your data.

• Request portability of your data.

• Withdraw consent.

To exercise any of these rights, contact us at:

Contact: Ty Doolittle
Email: ty.doolittle@servingfirstresponders.com

We will respond to requests per applicable law and within the required timeframe.

 

11. Changes to this Privacy Policy

We may update this Privacy Policy at any time. Changes become effective when we post the updated version on this site. If material changes occur, we will notify you (e.g. via prominent banner or email) where required by law.

Please review this policy periodically.

 

12. Additional Disclosures (Jurisdictions & Laws)

• California / CCPA / CPRA.
  If you are a California resident, additional rights may apply (right to know, right to delete, right to opt out of sale/sharing).

• European Union / GDPR.
  If you are in the EU, we may rely on lawful bases (consent, contract, legitimate interest) for processing. You have rights under GDPR including data access, portability, erasure, objection, and to lodge a complaint with a supervisory authority.

• International transfers.
  Data may be transferred across borders. We will ensure appropriate safeguards (e.g. standard contractual clauses) where required.